Delivery Policy (March 12, 2025)
At Bumbtopin, we take great pride in delivering your artwork with the utmost care and efficiency. We understand how important it is for you to receive your purchases on time and in perfect condition. Our goal is to offer reliable and transparent shipping services to customers worldwide. Below are the details of our delivery process:
Processing Time: After placing your order, please allow 1-2 business days for processing. During busy seasons or holidays, processing times may be slightly longer. If your order is a custom piece, please note that additional time may be required to complete your artwork.
Shipping Methods: We partner with trusted carriers, such as UPS, FedEx, and DHL, to ensure the safe and secure delivery of your purchase. Once your order has been shipped, you will receive a tracking number via email or text, allowing you to monitor the progress of your package in real-time.
Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact cost will be displayed at checkout, so you can review and confirm before proceeding with your purchase. We strive to provide competitive shipping rates and to offer transparency in all our pricing.
Packaging: Each item is carefully packaged by our team to ensure it arrives in perfect condition. Our packaging process includes protective wrapping and padding for each artwork, including frames, to safeguard it during transit. For larger pieces, we may use custom packaging to ensure maximum protection.
International Shipping: We proudly offer international shipping to customers worldwide. Delivery times will vary depending on your location and the shipping method chosen. Please be aware that international customers may be responsible for additional charges such as customs duties, taxes, and import fees, which are set by the destination country and are outside of our control.
Delivery Timeframes: The estimated delivery time depends on the shipping carrier and destination. Typically, domestic orders take 5-7 business days, while international orders can take up to 2-3 weeks, depending on the destination.
Effective Date: This policy is effective from today, ensuring that all shipping and delivery processes will be handled in a timely and efficient manner.